![]() Enter msra in the Run command to launch Windows Remote Assistance.You need to approve the connection as well.įollow the instructions below to execute the Remote Assistance: In brief, you send an invitation to the technical support and they accept it to set up the connection. Having enabled Remote Assistance, let’s see how you can set up a remote connection as well. If not, follow the same steps to add these users.Its Security Setting should include Everyone, Administrators, Users, Backup Operators. Now took for Access this computer from the network.Select Apply and then Ok to apply the changes.Select Remote Desktop Users and click Ok. Now, click Find Now to see a list of users and groups.Click Object Types, check all options and choose Ok. ![]() Its Security Setting should include Remote Desktop Users. Look for Allow log on through Remote Desktop Services.Now, go to Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.You need to add appropriate users in the User Rights Assignment settings for security policies to resolve this issue. However, some unknown factors may have changed your policies. The default policy settings should allow Remote Assistance. Sometimes some security policies will stop remote devices to connect to your system. Enter the helper user or group on the new window and click Ok.Ĭonfigure Security Policies in Local Group Policy Editor.Then, on the Permit remote control of this computer, choose Allow helpers to remotely control the computer.Double click on Configure Offer Remote Assistance.Navigate through Computer Configuration > Policies > Software Settings > Administrative Templates > System > Remote Assistance.Enter gpedit.msc in the run command to open the Local Group Policy Editor.Follow these directions to enable this policy: Disabling one of them will prevent you from setting up a connection for remote access. There are a few policies related to Remote Assistance. Netsh advfirewall firewall set rule group="remote assistance" new enable=Yes and press Enter.Įnable Remote Assistance in Local Group Policy Editor Right-click on it and select Run as administrator.Search for Command Prompt in the search bar.To prevent this issue, you need to allow the Remote Assistance feature in the Firewall settings. Windows Firewall will block any unauthorized remote connection. reg add "HKLM\System\CurrentControlSet\Control\Remote Assistance" /v fAllowFullControl /t REG_DWORD /d 1 /fĪllow Remote Assistance in Windows Firewall.reg add "HKLM\System\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f.Please enter the following commands in the elevated Command Prompt to do so: It is also possible to use the command-line interface to execute this method. Double-click on them to change their values. Look for the entries, fAllowFullControl and fAllowToGetHelp.Navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Remote Assistance.Please follow the instructions below to set correct values for those entries: The problem may be due to incorrect values in the relevant registry entries. Under Remote Assistance, check Allow Remote Assistance invitations to be sent from this computer.Įnable Remote Assistance With Registry EditorĮven if you have enabled remote assistance in the system properties, sometimes you can’t use this feature.Launch the Run Command (Windows R) and enter systempropertiesremote.Follow the steps below to enable this feature: You can find the option to enable Windows Remote Assistance in your System Properties. Enable Remote Assistance With System Properties Please ensure that you follow all of the steps outlined below. You need to enable Remote Assistance before you can use this utility to give or get any help. How Do I Enable Remote Assistance on Windows 10 ![]()
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